Vietcombank has a deadline right after Tran Thanh's statement: App received a "storm" of 1 star, stock plummeted

The bank has suffered a loss when it is present in the charity statement of Hari Won's husband.

On the afternoon of September 7, Tran Thanh released a series of photos of statements of charitable donations for flood-affected people in the Central region. Accordingly, he was the first artist to issue a bank statement with more than 1000 pages, to prove his transparency.

This move has attracted a great deal of interest. However, when looking at the statement with the red stamp of Vietcombank - where Tran Thanh opened an account to receive donations, many people wondered about the accuracy of this document, because he saw many "different" " compared to regular statements.

Specifically, in the statement, the balance column is empty while many Vietcombank customers give evidence, their statements are still full of this column information. According to research and also explained by Tran Thanh on YouTube, Vietcombank will print the balance at the end of the day instead of after each transaction. When the number of transfers to the account is large, such a long balance column will be empty.

Until the night of September 7, Vietcombank's Fanpage suffered "a big storm" when many Facebook accounts flooded in to comment expressing their dissatisfaction with the bank. The most recent post on this bank's Fanpage received more than 3200 interactions and more than 7600 comments, with 374 shares. In it, many comments related to Tran Thanh's statement.

A series of "bombing" questions on Fanpage expressed questions: "Is the statement provided by Tran Thanh true?", or why a lot of information in the statement is not fully displayed, "Statement statement." does not show the balance column...?", "I have used Vietcombank for many years, but Tran Thanh's statement is not the same as the statement I received"...

But that is not the only problem Vietcombank faces today on the MXH platform. On the online platform, Vietcombank's applications on both Android and iOS also suffered the same battle, when they had to receive a series of 1-star "storms" from users. The comments left below all express their dissatisfaction with the bank related to Tran Thanh's case.

Worse, right this morning on September 8, as recorded, Vietcombank's stock index was in the red, along with the "glory" of netizens. Specifically, Vietcombank's share price at 9:30 am this morning fell by 0.7% and the indexes were all red.

Many people believe that it is the "confusing, unprofessional" statement printing that has caused this bank to fall into such a difficult situation. In addition, there are also opinions that Vietcombank is just "contaminated" by the "national MC" scandal and inappropriate handling of the media crisis. The stock price drop is not wanted, but it will certainly soon have positive signs and recover as soon as possible.

As of this afternoon, the action of the administrator of Vietcombank's Fanpage was to lock all comments, preventing netizens from commenting further on the page. Specifically, when accessing Vietcombank's Fanpage, users will see the words: Vietcombank has limited who can comment on this article.

Because there are not many comments, netizens have turned to another attack, which is to find Vietcombank's old posts to release their anger and press the share button and repost their personal page to curse.

Currently, Vietcombank's immediate losses are undeniable. However, the urgent part of Facebook users should also calm down so that they can view the situation more comprehensively and accurately, avoiding the third party to suffer undue influence like the present.

Vietcombank is one of four banks in the "Big Four" group in Vietnam. In the first half of this year, Vietcombank's pre-tax profit reached VND 13,021 billion, up 21.6% over the same period last year, continuing to hold the leading position in profit at Vietnamese banks.

On September 7, international data analysis and research company YouGov announced nominations in the ranking of Banking and Insurance brands. In which, Vietcombank topped the rankings with a score of 26.6; BIDV ranked second with 21.6 points; followed by Techcombank with 20.3 points.

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