Asking for a refund when buying online, the young man was scolded by the shop owner like a child

Due to the outbreak of the epidemic, the shopping trend has gradually shifted to online. This is the preferred choice of many people, especially among young people.

Especially during the time when the distance is sometimes a bit boring, unboxing your online orders is a joy for many people. But sometimes the "accident" of buying online comes up unexpectedly, causing the insiders to laugh, cry, and even hold their anger.

Recently, a guy named Quang Hop, from Hanoi, went online to share his story of "going underground". Accordingly, Quang Hop ordered two phone cases at a famous phone accessories store in Hanoi - MC shop.

Because he had ordered before and believed in the reputation of a store with a large following and advertised by many KOLs, Quang Hop did not hesitate to transfer 390,000 VND of goods with shipping fee right after single closing. However, after receiving the money from the customer, the shop owner sent a message saying that Quang Hop's selected item was out of stock and asked him to change to a different phone case.

"At first, I just clicked my tongue to see if there was another model I liked to choose again, but when I asked for a model, the shop did not answer, waited until I showed the model I didn't like. So in the end I decided to cancel the order. , ask the shop to refund the money" - Hanoi guy shared.

Quang Hop did not blame the shop for wasting his time because he closed the order, received the money, but ended up reporting out of stock, but he was bullied by the shop owner. Instead of returning the money to the customer, the shop owner promised five times seven times. For nearly a week, Quang Hop still did not receive the 390,000 VND paid earlier, instead a rather vague reply: "I'll transfer later", "you wait", "I'll let you know in a bit." boss"...

Many times, he texted asking for a refund, which Quang Hop said was no different from debt collection, he only received the transfer of responsibility between the "owner" and the "employee" of the store. Feeling surprised and annoyed about the unprofessional way of working of a famous store, Quang Hop suggested to come directly to talk, even more surprised: "She scolded me to shut up immediately, try saying a sentence. look again and confirm that you are always right. I'm really shocked, I don't know who is at fault here. Finally, after nearly a week of asking like a debt collector, the shop also returned it to me but it was only 300,000 VND, My shortage is 90,000 VND, I give up." Too frustrated and wishing that no one would continue to become a victim like me, Quang Hop decided to go online to "unmask" the MC store.

This is probably the hottest "unmasking" screen in the world when it attracts nearly 12,000 interactions. Everyone was surprised and shook their heads in disgust at the shop owner's confusing way of talking and behavior with customers. After the incident caused a stir on social media, the shop side made a statement, they confirmed that stealing 90,000 VND from customers was an incident caused by the shop owner. On the MC side of the store, it is not right for the shop owner to blame the staff because all previous messages exchanged and sold with Quang Hop were made by the shop owner, without the participation of employees. :

"Hello everyone, I'm an employee of M. I speak on behalf of the shop owner to correct the whole thing and apologize to all of you... We don't know if Ms. M. (Shop owner) misremembered or tried. love transfer is 90,000 dong short to make a male friend angry.

We are also employees, so we cannot make up for it with our own pocket money. That very night, we decided to have a meeting to resolve the problem and advised her a lot, but we did not see her mention the remaining 90,000 VND. Until today, we don't need M.'s decision anymore, but proactively sent a message to apologize and delete the male friend's post, sending back the missing 90,000 VND. Today, the staff met directly with her mother, it is known that M. will be treated in the hospital soon. I accept the fault that Ms. M. is completely wrong when she has affected so many people while not sober..."

Quang Hop said that he "unmasked" not because he wanted to reclaim 90,000 VND and felt that the store's behavior was very unconvincing. In the end, this guy still decided not to delete his post, hoping that everyone would not become a victim, both losing money and getting angry when ordering at this shop.

Brake, sorry, released evidence to prove the injustice, but was scrutinized for 1 suspicious detail! JLO16:45:31 06/07/2024Recently, the online community has been constantly buzzing when continuously witnessing the scandal of Phanh Ne's private life. After going on VTV to ask for help and ask a lawyer to intervene, the female tiktoker continued to release evidence to prove herself.