Bab.y Three has an unexpected move after the "ox-tongue line" case, ambiguous policy

Phúc SenApr 02, 2025 at 14:19

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Regarding the recently controversial product, the blind box toy company Bab.y Three said that it has conducted a comprehensive review and verification. The unit also apologized for the recent misunderstandings and organized a return program at 2 bridgeheads in Hanoi and Ho Chi Minh City.

Specifically, all versions of the Town Rabbit V2 with a "tear-drawn" face can be exchanged for a new random face with a blind box "rabbit returns" as a gift from the company. The return time took place from March 25 to April 1.

Bab.y Three has an unexpected move after the ox-tongue line case, ambiguous policy - Photo 1

Those who have bought a "blind box" product with a suspicious print like a "cow's tongue" can bring the full version with the box and the identification card will be carried out by the company on behalf of the toy directly at the event.

At the return points, the airline does not accept the collection of goods and return mone.y to customers who have bought the previous controversial version. The airline only accepts face exchanges and gifts as mentioned above. The company will also recall, destroy and recycle the product containing this controversial image.

Bab.y Three has an unexpected move after the ox-tongue line case, ambiguous policy - Photo 2

At the event, many customers came to queue up to wait for an exchange. Mr. Thanh Duy, who sells online "blind box" toys in Ho Chi Minh City, said that he came from 9 am on March 26 to exchange products for customers. The airline announced that it would return at 10 a.m., but the time was extended until almost noon before it could be changed.

"Many people came to queue early, but now as announced, they have to wait longer. The time for customers to change is expected to be held until the end of the month, but after 2 hours, the goods are out of stock to exchange," Mr. Duy said angrily.

Bab.y Three has an unexpected move after the ox-tongue line case, ambiguous policy - Photo 3

Accordingly, customers who want to exchange must fill out the information registration form and receive the goods after 30-45 days. Besides, there are still many customers from other provinces and cities besides Ho Chi Minh City who want to exchange goods but cannot come to the direct event. The manufacturer of Bab.y Three confirmed that it will organize the 2nd exchange in Hanoi, and at the same time provide more exchange methods for customers far away.

Bab.y Three has an unexpected move after the ox-tongue line case, ambiguous policy - Photo 4

Previously, a famous streamer suddenly posted a notice to stop selling Bab.y Three products on his personal page. The above decision came from the sensitive image in the puffy, tearful design of the Chinese toy.

Many people realized that the drawing had many similarities with the "ox's tongue line" and called for a boycott of the above product. Many business people quickly "discharged" the Bab.y Three product version "Rabbit Town V2".

Bab.y Three has an unexpected move after the ox-tongue line case, ambiguous policy - Photo 5

Regarding the controversy over the design of the Bab.y Three doll "Rabbit Town V2" because it contains sensitive images that have angered Vietnamese consumers, the manufacturer has comprehensively reviewed and verified. This brand affirms that the inspiration for the product "Town Rabbit V2" comes from Gothic abstract art, which does not contain any non-artistic connotations.

"We deeply regret the unexpected misunderstandings and would like to sincerely apologize to Vietnamese consumers," the manufacturer admitted the error.

Bab.y Three has an unexpected move after the ox-tongue line case, ambiguous policy - Photo 6

A few months ago, the Bab.y Three doll was also a craze that made Vietnamese young people hunt hard. It is widely sold, from sidewalks to groups on social networks. However, after just one night, this product plunged without brakes before the suspicion of "ox-tongue line" violating Vietnam's territorial sovereignty. The strong wave of boycotts from the community caused a series of shops to struggle, force.d to reduce deeply to push goods, but in return it was still the indifference of customers.

Bab.y Three has an unexpected move after the ox-tongue line case, ambiguous policy - Photo 7

After the above incident, the purchasing power of Bab.y Three dolls on the market has dropped sharply. The revenue of many booths declined after a strong wave of protests and boycotts of the community with products. Even in the face of the sluggish situation of Bab.y Three, some booths decided to apply a huge promotion program "buy 1 get 1 free" to quickly push goods but still did not receive the attention of customers.

Bab.y Three has an unexpected move after the ox-tongue line case, ambiguous policy - Photo 8

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