Mailisa Beauty Salon announced its closure, customers are worried about not being paid, asking the police to resolve the matter?

After the Mailisa couple were prosecuted, this beauty salon suddenly announced its closure on its official personal page. Mailisa's customers expressed concern about being cheated out of their money and immediately demanded a satisfactory explanation or they would invite the police to intervene.

Director of Mailisa arrested: confused customers demand their rights

On November 21, 2025, the Department of Investigation Police on Crimes of Corruption, Economy, and Smuggling (C03, Ministry of Public Security) prosecuted the case of "Smuggling" occurring at MK Skincare Company and related units. At the same time, the investigation agency prosecuted and temporarily detained Phan Thi Mai (Director of Mailisa Beauty Salon Co., Ltd.) and 7 other related subjects for the crime of "Smuggling", stipulated in Article 188 of the Penal Code.

Immediately after the news of the Director's arrest and the beauty salon chain's announcement of a temporary suspension of operations, the comment section under the post quickly became a place of "explosive" reactions. Customers, especially those with unfinished transactions or services, expressed their extreme frustration and confusion.

Many customers rushed to ask questions related to their rights: "So will my ice cream purchase money be refunded?", "What about pending return orders?", "I have paid a deposit for the service, who will be responsible?". The worry about losing money and being abandoned has become the focus of attention on social networks.

Smuggling of cosmetics with "fake origin"

Through the work of grasping the situation, Department C03 discovered signs of serious violations in the cosmetics business activities of the companies belonging to the Mailisa Ecosystem run by Phan Thi Mai and her husband Hoang Kim Khanh.

Initial investigation determined: From 2020 to 2024, the owners of Mailisa Beauty Salon agreed to buy cosmetics manufactured in Guangzhou, China at low prices. These products are said to not guarantee the quality and ingredients as declared, and do not meet the conditions for granting a Certificate of Free Sale (CFS) in China.

To deceive the authorities, Phan Thi Mai and her husband colluded with Chinese individuals, signed a fake contract, and changed the origin of the cosmetics (from Guangzhou, China to Hong Kong) to obtain a CFS in Hong Kong. Then, they organized the smuggling of cosmetics to Vietnam and advertised them as being made in Hong Kong.

The purpose of this behavior is to attract the tastes and create trust for domestic buyers, selling at prices many times higher to make illegal profits. The investigation agency estimates the amount of illegal profits to be up to thousands of billions of VND.

Expanding the investigation: Thoroughly recovering assets

After the Supreme People's Procuracy approved, Department C03 executed the above Decisions and Orders in accordance with the provisions of law.

Currently, the Police Department investigating crimes of corruption, economics, and smuggling is continuing to consolidate documents and evidence proving the criminal acts of the accused who have been prosecuted. In particular, the investigation agency is expanding the investigation to comprehensively and thoroughly handle the organized violations of the accused and related individuals.

At the same time, the verification, seizure and freezing of assets are also being carried out to serve the goal of thoroughly recovering assets for the State and ensuring related rights. This is a strong move, not only to strictly handle smuggling but also to reassure public opinion and customers who are worried about their money. The public is waiting for the final investigation results and the solution to resolve consumer rights.

Mailisa and her husband in the trillion-dollar smuggling case, how many years in prison must they face? An Thảo16:20:51 22/11/2025The famous beauty salon chain of Ms. Phan Thi Mai and Mr. Hoang Kim Khanh is facing the highest sentence after being accused of smuggling and changing the origin of cosmetics from Guangzhou to high-end Hong Kong products, illegally earning thousands of billions of dong.