Falling glass incident: The cafe spoke up, the victim said a painful sentence to his biological father

20 days after the incident at The Coffee House, female doctor Hoang Minh Ly (29 years old, from Nghe An) can speak even though it is still difficult. The victim's family revealed a lot of surprising information.

The rare accident that occurred at The Coffee House Thai Ha branch (Hanoi) on the evening of April 20th left many aftershocks in public opinion. A large glass panel from the second floor suddenly collapsed, injuring 7 people, including 3 customers and 4 employees. The most serious victim is female doctor Hoang Minh Ly, 29 years old, who is currently in a serious condition with many serious injuries.

At nearly 10 p.m. on April 20, Mr. Thanh (HML's father) was at the unit, preparing to go to bed, when he received a call from his daughter: "Dad, I'm seriously injured. I'm about to go into a coma. Dad." Arrange to go to Hanoi to help me. I thank my parents for giving birth and raising me" was the last sentence Minh Ly called his father after the accident.

Receiving the bad news, Mr. Thanh was paralyzed, his limbs were weak, and his mind was spinning. He hastily packed his things and immediately left for Hanoi. At exactly 5 a.m. the next morning, he was present at the emergency department, next to his daughter. "That was a day that I will never forget for the rest of my life," he choked up. His wife has also just undergone 6 rounds of chemotherapy for her blood disease.

Minh Ly is a girl full of energy and dreams. Although the family does not often gather together due to work and health conditions, they are always connected by love. Minh Ly wants to study abroad to improve her skills and help difficult patients.

The accident suddenly struck like a nightmare, robbing Minh Ly of her dreams and bright future. "The future path is open before her eyes, but...", the father choked up. "Sometimes I just wish this was a dream, but everything is like a bucket of water thrown at us," he lamented.

By the morning of April 21, 6 people with stable health were discharged from the hospital, especially the case of Ms. Hoang Minh Ly (29 years old, working at K Hospital, Tan Trieu facility, Thanh Tri, Hanoi). is the heaviest.

The patient's father said that his daughter's health was still very weak and noted that the female doctor had broken many vertebral bodies, damaged the spinal cord, causing complete paralysis of both legs, and broken many ribs causing chest injuries. chest tightness, bilateral pneumothorax, grade 4 liver injury, grade 2 spleen injury. Currently, the female patient has been operated on twice, is monitoring her health in the post-operative room, and is still at risk of paralysis.

This tragic incident has attracted the attention of many online communities. Many people expressed their condolences for the victims and condemned the lack of safety at the cafe.

However, on May 9, after nearly 20 days of silence, The Coffee House officially spoke up about the incident on the coffee chain's official page. However, the information provided by The Coffee House is considered irresponsible and avoids the issue.

In the comments section, many people asked questions about the responsibilities of relevant parties, including The Coffee House, the building management board and authorities. They also wondered why The Coffee House was late in releasing official information about the incident.

The HN account expressed its opinion, "As of today, about 20 days after the incident, do you have this announcement? This is an accident that no one wants, but clearly a tempered glass panel fell from from high places causing liver injury and spinal cord paralysis, it is necessary to consider the safety level and operability of these facilities.

When customers buy a service to use, it means the seller is responsible for the safety of the customer. That's of course. When an incident occurs, if you try to blame natural disasters and forget to reassess the structure and safety, then from the perspective of service users, it is always necessary to be more transparent about information. what needs to be done and must be done".

After the incident occurred, The Coffee House sent official dispatch No. 01/CV-TCH to the Viet Building Management Board, Hoa Binh Real Estate Investment Company Limited and related parties. The Coffee House said that the falling glass wall caused the accident that injured 7 people under the management of the building. Therefore, the building will also be responsible for solving related problems.

"The broken glass part belongs to the building's management. When the building's Management Board handed it over to me, that piece of glass was there. When the incident happened, we notified the building's Management Board to come and take care of it." make a record and represent to work with the authorities," said the representative in charge of communications at The Coffee House.

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