Jetstar officially spoke up after the Australian airline mocked the Vietnamese currency

Regarding the case of Jetstar Australia airline posting a joke about Vietnamese money, after suffering a "storm" of anger and criticism, the airline publicly apologized but many people still disagreed and called for it. boycott and file a lawsuit.

Accordingly, the Jetstar Australia Facebook page posted an article with the content: "Sorry, but Vietnamese currency being called 'dong' is objectively funny", ("Dong" in English slang has a vulgar connotation). ).

And yet, in the comments section, the company wrote: "One million dong is 65 dollars and basically I have 65 dollars which means I'm a millionaire."

The above joke caused many people to leave comments expressing indignant reactions. One account declared: "I will never choose Jetstar until they issue an official apology to the Vietnamese people."

In particular, another follower strongly objected to Jetstar Australia's joke: "A disgusting joke. Again, racism is illegal in Australia. Just deleting the post doesn't mean everything will happen." fine".

In addition, many other people also agreed that the Australian airline's joking style was unprofessional, respectful and unacceptable, declaring a boycott if there was no correction. In addition, customers commented that they should ensure cultural knowledge before making disrespectful jokes on a famous airline's home page.

Ms. Mai Thao, living in Melbourne, said that many Vietnamese forums in Australia have become heated over the past two days because the country's largest low-cost airline made vulgar mockery of the Vietnamese currency.

"Many people called for a boycott because they were so frustrated because money is the face of the nation and cannot be made fun of or ridiculed. We have sent many complaints to the Australian Human Rights Council, continued sent a complaint to the company because it was wrong but apologized vaguely. Yesterday, the company apologized by replying in comments on the fanpage very poorly; now the company apologized on the website but still gave it," she said. Thao shares her opinion.

After fierce criticism from the online community in both Vietnam and Australia, Jetstar deleted the post but the photo spread quickly. Those photos were mentioned by customers in the airline's old promotional posts and thousands of people clicked indignantly on Jetstar's fanpage, forcing the airline to send an apology. However, the airline's reaction of trying to erase its traces and only offering a cursory apology was considered by many to be disproportionate to the serious problem caused by Jetstar.

Therefore, after that, the company officially spoke up on its website: "We admit that a Facebook post on Wednesday related to Vietnam's currency was inappropriate and should never have been posted. , which is why it was quickly deleted.

Immediately after the post was removed, we apologized on Facebook and would like to sincerely apologize again for any offense caused.

We will review our processes to ensure a similar error does not occur," Jetstar's apology was posted today on the airline's website but still did not appease public opinion.

Along with that, Jetstar Australia also sent apology messages to some customers. A Jetstar spokesperson stated: "Please rest assured that this incident has nothing to do with Vietnamese nationality or race. I absolutely guarantee that Jetstar will not tolerate ethnic discrimination, race or any other unlawful reason".

Jetstar low-cost airline belongs to Jetstar Group (Australia), a joint venture with Vietnam Airlines to establish Jetstar Pacific Airlines. However, in June 2020, Jetstar officially handed over its capital contribution at Jetstar Pacific Airlines to major shareholder Vietnam Airlines to officially withdraw from the Vietnamese market due to losses.