Vụ thảm kịch Itaewon: Hé lộ nhiều chi tiết gây sốc
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In the midst of a storm of public opinion, recently a clip recording explanations and apologies from the male owner was posted on Facebook.
The famous barbecue restaurant named H.D in Chua Lang neighborhood (Hanoi) is currently the focus of the online community's attention because recently, the restaurant has been caught in a big scandal when the owner of the restaurant cursed. , insulting shipper not wearing the delivery uniform. This scandal was so heavy that the restaurant's fanpage had to be temporarily locked because of a "storm" of 1-star reviews from the online community.
In the midst of a storm of public opinion, recently a clip recording explanations and apologies from the male owner was posted on Facebook. The clip is said to have been filmed last night (January 11), and was posted by the same bystander who had previously shared the original scolding clip.
In the clip, the male owner first said he apologized to the shipper he insulted. The owner of this shop thinks that the reason is because he thinks he is being teased by the shippers, so he gets angry, makes angry words and wrong attitude.
In addition, the male owner also talked about how his shop has always had the motto of good behavior with shippers who come to the shop. Specifically, the shop has equipped a cold room for the shipper to wait, prepare both water and candy...
"Hello everyone, I'm Duc - the owner of the shop, but today's unrestrained words on Now make people have a wrong view of whether I respect the driver or not. First I realized the fact that I was a salesman, but I couldn't control my emotions, I apologized to the shipper, he didn't mind at all.
But today's action has unintentionally made all the other drivers have a wrong view of us. We are also workers like you, we come up from nothing, try to keep each customer one by one, try to cherish each shipper one by one. It's not natural that we only have one delivery party, Now, without contracts with other parties, we always want you to have the best experience, least discomfort. When the driver waits for us, there is a cold room, there is water, there is candy - that is our motto.
But just because of one action today when an employee refused a shipper because he didn't have a shipping bag and didn't have a uniform, then I didn't understand who to borrow but had a shirt. My feeling at that time was like being teased made me angry and said such bad words, I was completely wrong "- the male owner said in the clip.
After explaining his spontaneous actions, the male owner once again apologized to the shippers and hoped that everyone would come back to support the shop. He thinks that he is 30 years old, but he is still "stupid and foolish", this incident is a great lesson for him.
"Hopefully everyone has a little more objective view of today's incident. We sincerely apologize to the drivers. Everyone who has been a customer, has been a driver to pick up goods of the shop will I'm 30 years old but this will be a memorable lesson for me, I'm still stupid, I'm still stupid so I hope everyone just curses at me and continues for us opportunity for us to continue to try, continue to serve" - the male owner finished his sharing.
The clip above was posted and received great attention from the online community. Not to mention the fact that the male owner cursed the shipper, he had to talk about the clip he apologized, netizens still can't seem to calm down, continue to criticize and express their frustrations with him.
- "Wise for 3 years, 1 hour. I'll still boycott the shop. I'm sorry about this".
- "When you curse people, why are you so loud now?"
However, some others think that the conflict must have a cause from both sides, the male owner of the restaurant actively apologized and admitted it was wrong, so he should still wait for a positive change from this barbecue restaurant.
- "If you're not there, you don't know what's going on. It's important that the shop changes in the future."
- "This kind of market attitude is okay. Later, if you curse at the shipper, this shop really sells".
Currently, the above incident is still being widely shared on MXH.
This is a quite hot shop in recent years, the owner also made the newspaper because of the story of leaving a job of tens of millions to start a business. However, just because of an explosive action, this meat shop was suddenly called out in the guild for the crime ... the attitude to the shipper made many people angry.
According to previous information, the beginning and end of the story is that a shipper who did not wear the uniform of the app ordered food, so the cashier refused to accept the goods. This guy went out the door, told other colleagues who were waiting for their clothes to be lent a shirt to put on.
However, the man in the black shirt (the one in the left corner of the photo - believed to be the owner) had a harsh attitude, loudly cursing and threatening. Even this person called you, me, your father... to the shipper who didn't wear a uniform.
After the clip recording the incident was posted on social networks, many online users expressed their anger at the male owner's attitude, and rated 1 * on the fanpage as well as the Now delivery app. Before the wave of fierce reactions from the fans, the H.Đ. announced the closure of the sale on the Now app until January 18.
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