Bread shop employee accused of influencing customers: Fined 13 million VND for "intentionally causing injury"

Two bread shop employees accused of physically affecting customers were fined 6.5 million VND each. According to the conclusion of the police, these two employees acted "intentionally causing injury or harming other people's health".

For the past few days, social networks have been stirred up by the incident that a female customer NKA (residing in Tay Ho District, Hanoi) accused herself and her brother of being two employees at a famous bread shop in Hoan Kiem district (Ha Noi). Inner) physical impact.

Ms. A. reported the incident on her personal page as follows: at 6pm on June 30, she and her mother and younger brother went to NS bakery for dinner. Because she did not see the sign "don't bring outside food into the restaurant", she accidentally brought a can of coconut water she had drunk before and placed it on the table and was reminded by the staff. The female customer also quickly put the can of water down on the chair and apologized for being unintentional.
Sister A. admitted her mistake and persuaded her mother to stay and eat. However, the staff at the restaurant continued to comment on the incident, using many words to criticize her and her family. They think that people who bring outside drinks into the shop are "ignorant", "uncultured"...
Ms. A's family felt offended, so they decided to leave. When A.'s mother gave her opinion, the two sides argued. Ms. A and her brother were attacked by 2 employees of this bakery. Then, Ms. A. went to the police station of Hang Trong ward to report.
On the evening of June 30, Ms. H. and related people were also invited to the police headquarters of Hang Trong ward to work. Here, Ms. H. admitted the employee's behavior was wrong, so she asked the staff to apologize to KH's family.

After Ms. A. posted on social networks, this bakery's hotline has continuously received abusive calls. At the same time, the shop was also "stormed" with a 1-star rating on all platforms.
It didn't stop there, on the afternoon of July 2, Mrs. HTH - the owner of this bread shop said that the restaurant staff just "flapped" lightly on the customer and did not intentionally act. .ung - she refuted the NKA guest's story. "My staff just "flashed" their hand lightly, but they were falsely accused of being a h.
When giving interviews to the press, Mrs. H. also repeatedly said that "there is no smoke without fire", "KH expressed an unpleasant attitude, which led to quarrels and scuffles". Also according to the owner, the incident did not affect the business. In the past two days, the shop still welcomes a steady number of customers.

According to Ms. NKA, on the afternoon of July 2, Ms. A and her mother and younger brother continued to go to the police headquarters of Hang Trong ward to work. The police asked to take more statements from Ms. A's mother and brother, in order to supplement the file. "My family's information is completely true," Ms. A. confirmed.
"I was attacked with a glass jar with a handle, suffered a hand injury, a headache, had to go to the hospital for a general examination. The incident simply stemmed from me asking what kind of meat was in the paper wrapper. Right away. At that time, I was scolded and beaten.
Because I thought it was a special case, my family accepted the reconciliation. All case files are still fully saved and there is information on the minutes at the police station of Hang Trong ward. When we read about the case of Ms. NKA's family, we were very upset. If we knew that many customers were assaulted like this, we would definitely sue the court" - Ms. A and her husband told more about the case.

After many days of receiving the case file of 2 employees of the bakery shop Hanh Hung KH, Hoan Kiem District Police issued a decision to administratively sanction Mr. N.D.P. (34 years old) and Mr. N.D.M (30 years old), both residing in Hung Yen province, for the act of "intentionally causing injury or harming other people's health", each person was fined 6.5 million VND. .
According to the sanctioning decision, these two individuals committed administrative violations - intentionally causing injury or harming the health of others but were not prosecuted for criminal liability. The decision is based on the provisions of Point a, Clause 5, Article 7, Decree 144/2021/ND-CP dated December 31, 2021.

On the CH side, right after the incident, the leader of Hang Trong ward went directly to the shop to work. The shop's representative signed a commitment, including three main contents: Selling goods at the listed price; Ensure food hygiene and safety conditions; Having a proper culture in communicating and dealing with customers.
Standing Vice Chairman of Hoan Kiem District People's Committee Nguyen Anh Quan also criticized and assessed that the incident at Nguyen Sinh bakery has worsened the image of tourism in the district and city in the eyes of tourists. , causing loss of image of elegant and civilized Hanoians.

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