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Female resident doctor Hoang Minh Ly - who suffered a rare accident at The Coffee House cafe, has recovered her health after a period of treatment and rehabilitation.
On July 30, regarding the case of female doctor Hoang Minh Ly - who had a rare accident at The Coffee House cafe (Hanoi) more than 3 months ago, information from Prof. Dr. Le Van Quang - Director of Hospital K said: He, the Hospital Board of Directors and a number of leaders of related departments and divisions came to Hanoi Medical University Hospital to congratulate female resident doctor Hoang Minh Ly - who suffered a rare accident at The Coffee House - has recovered after a period of treatment and rehabilitation.
According to Prof. Dr. Le Van Quang, the female doctor's health has recovered but she still has to use a wheelchair. When he returns to the hospital, Dr. Ly wishes to continue working at radiation department 5 (K Hospital) - this is also where Dr. Ly was working before the rare accident occurred. The hospital will continue to arrange for female doctors to work in the department and will assign appropriate jobs according to Dr. Ly's wishes.
So as of today, Dr. Hoang Minh Ly has undergone continuous treatment for more than 3 months at Hanoi Medical University Hospital.
Previously, female resident doctor Hoang Minh Ly (born in 1995, hometown of Dien Dong, Dien Chau, Nghe An) had just graduated as an oncology resident, currently working at K Hospital (Tan Trieu facility). . During the stormy night of April 20, due to the influence of the wind, a tempered glass panel of a coffee shop broke, collapsed, and hit Dr. Ly.
Female doctor Ly was admitted to Hanoi Medical University Hospital with multiple injuries, multiple vertebral body fractures, spinal cord damage causing complete paralysis of both legs, multiple rib fractures causing closed chest injuries and bleeding. - Bilateral pneumothorax, grade 4 liver injury, grade 2 spleen injury.
In particular, the accident left the female doctor with a spondylolisthesis fracture that severely compressed the thoracic and lumbar cord, causing loss of feeling from the chest down, complete paralysis of both legs, and loss of urinary and bowel control.
Having undergone many surgeries (thoracic, digestive, kidney and urinary tract, trauma - spine) and rehabilitation, after more than a month of treatment, near the end of May 2024, female doctor Hoang Minh Ly was discharged from hospital. Switch to rehabilitation treatment. With extraordinary strength and dedicated help from the medical team of Hanoi Medical University Hospital, the female doctor miraculously recovered. Up to now, female doctor Ly has initially stabilized and recovered her health.
According to doctors in the Nghe An Fellows Association of Hanoi Medical University, Dr. Ly was born and raised in a farming family in Dien Dong commune, Dien Chau district, Nghe An province. The family is currently in an extremely difficult situation when the father is a soldier working far from home, the mother has Lymphoma - a type of blood cancer with a severe prognosis, currently being treated at Tan Trieu K Hospital. The family is currently having to borrow hospital fees for Ly and her mother's lengthy treatment process.
Regarding compensation, the representative of the coffee chain and Ms. HML's family confirmed that the two sides, Coffee House, have agreed on a solution after the glass incident. However, they did not announce the specific level of support.
The coffee shop chain said it had worked with the family to find a solution to the problem "since the incident occurred" but at that time, the two sides had not reached a common opinion. "We discussed with the family in the spirit that Ms. HML was a customer and encountered a problem at the store, so we did not shy away from responsibility and tried to come up with a solution to satisfactorily resolve it. Ms. HML's family also acknowledge our apologies and willingness to work towards a resolution.
Up to now, the two sides have completed the discussion, agreed on a solution plan and both wish to close the matter here," informed The Coffee House. When asked about the specific solution plan between the two sides , however the brand representative refused to provide it due to the previous confidentiality agreement.
Regarding the plan to ensure customer safety after the incident, The Coffee House said it has asked Viet Tower building (No. 1 Thai Ha) to maintain and reinforce all glass walls surrounding the area. At the same time, increase the standards and frequency of infrastructure inspection and maintenance at the remaining stores in the system. Besides, this coffee shop chain also apologized to customers after the incident.
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