Ngoc Lan was officially denied responsibility by Manulife, claiming it was not related: "Big man" got involved

Recently, Manulife Vietnam has released a press release related to actress Ngoc Lan.

Specifically, the life insurance organization said:

"Recently, there was information about the statement of a sales manager from Manulife Vietnam's agent channel towards an actor who is a customer of MVI Life (formerly Aviva Vietnam).

We are pleased to share that our organization does not make any statements or announcements regarding customers of MVI Life. Our organization also does not authorize any individual representing Manulife Vietnam to speak on this matter."

Manulife believes that the statements made by individuals do not represent the views and values of the organization: "We sincerely apologize for any misunderstanding or influence this situation may have caused. Manulife Vietnam has always been committed to providing the best quality of service and maintaining the integrity of the brand."

Immediately after this information was shared, it attracted attention and shared widely on social networks.

Many netizens expressed sympathy, but most still voiced their objections and said that Manulife was "denying responsibility" when the staff blamed and bluntly used harsh words to customers.

"Just saying it's not relevant, isn't it enough to be my representative? So the people of the organization who speak harshly to customers will not be dealt with," one netizen commented.

"Thus, the staff spoke harshly to customers, saying that Ngoc Lan was confused and lazy, but the organization did not see whether it would investigate and handle the employee or reward with the words of the people in this organization. ", asked another netizen.

It is known that starting from April 9, many people continuously spread a lot of information, the business manager of Manulife's agency channel commented that actress Ngoc Lan was confused, ignorant, lazy and overdoing it. , deliberately creating tricks.

Before that, actress Ngoc Lan livestreamed and streamed on Facebook, both crying and resentful, claiming to have been given vague advice on life insurance, making her mistakenly believe that paying 7 billion dong after 10 years would received 10 billion.

She said that she did not know that her insurance policy, in addition to the main product, also has an additional product, the amount paid into the supplementary product will be "dropped" year by year and cannot be withdrawn.

Before the unfortunate incident of Ngoc Lan, recently, famous journalist - Hoang Nguyen Vu also spoke up.

Hoang Nguyen Vu stated his point of view: "Is society still "insured" when there are so many "insurance sellers" like this?

The male journalist expressed the question, is insurance really "insurance" anymore, when the person operating it is going to endanger others this much?

Hoang Nguyen Vu is angry: "Despite spreading the word that insurance is humane, brings happiness, and brings safety, but relies heavily on bullying others - and that person is a customer like this, where does "humanity" "happiness", "safety" go?"

Through a long post on his personal page, Hoang Nguyen Vu clearly disagreed with the behavior of a certain employee when he commented on Ngoc Lan with unacceptable words.

Specifically, the expert and director of an insurance organization had an interview with Tri and Life Newspaper about Ngoc Lan's noisy case as follows: "I see that Ngoc Lan is doing a bit too much. Before livestream, the first thing is that customers should find a consultant.It is like when we go to build a house, we have to find an engineer, or an architect, but go to find netizens, how can people know but tell us, I don't understand if Ms. Ngoc Lan intentionally smeared insurance to attract attention or not.

From the perspective of an insurance professional, I see that Ngoc Lan is confused and a bit lazy. I think, Ms. Ngoc Lan participating in insurance with a rate of 700 million/year proves that her income is very good. A person who earns so much money must have "a pebble in his head".

Ngoc Lan's statement inadvertently caused public confusion, very dangerous, causing many people to "be led by their noses", leading to an unfriendly view of insurance.

Ngoc Lan had a war of words with the fans when she was said to be 'fake' for 'spinning' the insurance case, was Tran Thanh implicated? Juni Nguyễn09:06:23 21/04/2023If not long ago, Ngoc Lan received sympathy and pity from the online community when she was deceived by the insurance company, now, the actress Kieu Nu and the tycoon has netizens turning around and condemning her acting badly. .