Ngoc Lan received a "bitter" ending in the middle of a noisy insurance scam, who is behind?

Amidst the buzz about the story of being cheated on insurance money, Ngoc Lan is currently facing a wave of collective attacks with harsh words such as: "create karma", "short brain", "lack of understanding". ... and the people behind these ridicule are mostly from "insurance salespeople".

Recently, actress Ngoc Lan went live (livestream) on Facebook, crying and resentful, claiming that she was confused by the staff about life insurance products, making her mistakenly think that she paid 7 billion VND after 10 years. will receive 10 billion VND per year.

At the same time, she did not know that her insurance policy, in addition to the main product, also has an additional product (the amount paid into the supplementary product will be "dropped" year by year - cannot be withdrawn).

Although angry, but before closing the video shared on Facebook, actress Ngoc Lan still affirmed that life insurance is good, and advised everyone to read the contract carefully, to avoid trusting the employee too much. However, after the incident, Ngoc Lan is currently being attacked by many insurance sellers.

"We try our best to build a good image of insurance. As for people like her, I find it cruel," said a person named Ng. - referr is working at a large insurance unit - state the opinion.

This person also specifically explained: "The first evil is to cause many people to misunderstand insurance and insurance companies just because of their ignorance. That indirectly drives people away from insurance. If there is an accident in their family, I don't know if these people will bring any money to their parents, children, or spouses? The second cruelest thing is indirectly knocking over the rice bowls of genuine insurers."

On the Facebook page there is a green tick of actress Ngoc Lan, besides those who expressed sympathy, many accounts also attacked with content such as "because the goldfish's brain doesn't understand, so it should be blamed on others", " I hope Lan leaves the video as it is so that everyone can understand Lan's lack of understanding and disordered speech"...

At the same time, many people also wrote on their personal pages with offensive words such as "beautiful people have pretty income, but their brains are short", "Miss Ngoc Lan, you are unintentionally harming millions of people on earth. this Vietnam ..." . Notably, a lot of the attacks came from accounts that regularly posted information to offer life insurance.

Before the reactions from "insurance people", many netizens also expressed their frustration because they thought that Ngoc Lan as a customer, if she did not understand the contract, she should be clearly informed by the staff. instead of attack.

There is also an opinion that Ngoc Lan's case helps the insured to be more thorough about the contract terms. An account stated: "Customers only buy it when they believe it. When something like this happens, it's like knocking over your own rice bowl". "Instead of explaining in detail to the participants, it is better not to do it, but to criticize the customer," one netizen expressed.

Currently, many people are also spreading an article in which the sales director of a large insurance company commented that Ngoc Lan's customer is confused, ignorant and lazy, is overdoing it and deliberately creating tricks.

Mr. Tran Nguyen Dan - a lecturer at the University of Economics in Ho Chi Minh City - commented: "Tien take responsibility for being responsible. Especially in the service industry, it is impossible to gather around to curse customers, or find ways to show that they are very smart. So I have to teach the guests." Instead, you need to improve your knowledge to support customers in the best way possible.

Regarding the case, on the afternoon of April 10, the Ministry of Finance sent an official letter requesting MVI Life Insurance Limited to review the information about the insurance contract with actress Ngoc Lan, and the process of informing customers. of insurance agents, the disclosure of information to customers when changing the investor and changing the business name in accordance with the provisions of law; service and customer care for valid insurance contracts.

MVI Life Insurance must report the results of the implementation of the above contents to the Insurance Management and Supervision Department on April 11th. In addition, the Ministry of Finance also requested MVI Life Insurance to actively work, resolve customer complaints and provide objective and transparent feedback to news agencies and press about the case.

Currently, the case of actress Ngoc Lan being cheated of insurance money is still receiving a lot of attention from them. On Ngoc Lan's side, after voicing a correction about the amount of 7 billion, the actress has so far not made any further moves on the case.

Ngoc Lan asked for help, the Ministry of Finance immediately stepped in and issued an urgent notice to the insurance company Minh Lợi09:31:02 11/04/2023On April 10, the Insurance Supervision and Administration Department (Ministry of Finance) said it had requested MVI Life Insurance Company Limited to report on the insurance contract signed with actress Ngoc Lan. According to the Ministry of Finance, in recent days, the...