Ngoc Lan asked for help, the Ministry of Finance immediately stepped in and issued an urgent notice to the insurance company

On April 10, the Insurance Supervision and Administration Department (Ministry of Finance) said it had requested MVI Life Insurance Company Limited to report on the insurance contract signed with actress Ngoc Lan.

According to the Ministry of Finance, in recent days, the insurance case of Ms. Nguyen Thi Ngoc Lan (actress Ngoc Lan - PV) reflecting on entering into an insurance contract with MVI received the attention of public opinion. .

The Ministry of Finance has sent a document to MVI requesting enhanced control over activities of insurance sellers.

The Ministry of Finance requested MVI to review information about the insurance contract signed with actress Ngoc Lan and the insurance agent's introduction process; the disclosure of information to the buyer when changing the investor and changing the name in accordance with the provisions of law; Customer service and care for valid insurance contracts.

MVI must report the results of the implementation of the above contents to the Insurance Management and Supervision Department on April 11.

In addition, the Ministry of Finance also requested MVI to inspect and supervise the implementation of insurance agency contracts, re-evaluate the insurance product introduction of insurance agents.

To request the agent to introduce and offer insurance products for sale, and to provide complete and accurate information on insurance products of the insurer to the insurance buyer.

Consider the responsibility of insurance agents in case of violations of the law in carrying out activities authorized by insurance enterprises.

The Ministry of Finance also requested MVI to actively work, deal with buyers' complaints and provide objective and transparent feedback to news agencies and press about the case.

Before that, the case of actress Ngoc Lan burst into tears on the livestream, expressing her frustration related to her insurance contract and her son, which attracted many people's attention.

Immediately after the actress's livestream was widely spread, many people stirred. In particular, many people who are insurance buyers of insurance companies also rush to read the contract or call the insurance agent to ask for details about the insurance packages they are buying.

Mr. H.Nam (Da Nang) said: "After reading the controversy about the insurance premium of actress Ngoc Lan, I also had to go back to review the insurance policy that my mother bought before. Although my mother bought a package of 12 million VND/year, but the insurance term in the contract was also written as 99 years, making the whole family extremely confused.

My mother is a farmer who has accumulated a little over a year to buy insurance, but hearing the payment term is so long, she is very worried. The contract has many pages, so my mother did not read it all, but only listened to the words of the insurance seller directly near the house, so it was very vague about the information. I had to ask a friend to help me and was told that this plan has a policy term of 99 years minus my mother's age (43 years old) is protected for 45 years and the term is 15 years. At this time, the family is somewhat reassured."

This is just one of many insurance buyers who have put their full trust in the direct insurance seller without reading all the terms and conditions contained in the insurance contract before signing it.

In fact, some insurance policies are so long, divided into many sections, and come with many technical terms that buyers cannot understand even if they try to read them all without carefully explaining them. Therefore, the buyer almost only listens to one-way introduction from the insurance salesman and focuses on the insurance benefits to be enjoyed without paying attention to the obligations and responsibilities of the insurance buyer throughout the process. participation program.

In addition, it is not excluded that some employees intentionally install words to mislead buyers about the time of participation as well as the insurance benefits that they will enjoy after buying insurance. Thus, when there is a dispute, the buyer will be at a disadvantage because he does not fully understand the insurance package he is participating in.

Besides, many insurance employees also said that in the past few days, quite a lot of people have asked about the insurance packages they have bought.

Kim Tử Long mất trắng trăm triệu giống Ngọc Lan, vạch trần "mánh khóe" của người bán bảo hiểm Thảo Mai14:39:00 13/04/2023Cách đây chưa lâu, thông tin diễn viên Ngọc Lan vướng vào ồn ào tiền bảo hiểm đã nhận được sự quan tâm của cư dân mạng. Mới đây nối gót Ngọc Lan, nam nghệ sĩ gạo cội - NSƯT Kim Tử Long cũng bất ngờ tiết lộ chuyện bị mất trắng hơn...