Why did Ngoc Lan change her attitude when meeting the director of MVI Life and still accept to sign the insurance contract?

After the controversy surrounding being deceived into buying insurance, Ngoc Lan and MVI life recently had their first public meeting. Notably, compared to the first day of the drama, the actress's attitude has changed by "180 degrees".

Accordingly, this morning - April 20, actress Ngoc Lan and a representative of MVI Life Insurance Company Limited had a meeting with the press in Ho Chi Minh City. The meeting aimed to share "agreement and consensus between the two parties on the continuation of the insurance contract".

During the meeting, Mr. Dao Van Dong - General Director of MVI Life Insurance Co., Ltd. said "understanding why Ngoc Lan customers put the matter on social networks". In addition, he also apologized to Ngoc Lan for "not providing the perfect service as expected". She later accepted this apology, continuing to maintain her and her son's insurance policy.

Since her divorce and single mother, Ngoc Lan buys insurance to ensure that her son Louis will receive the necessary financial support in case of an unfortunate situation.

When signing the contract, she herself was not clearly supported and did not understand the terms in it. So when she learned that her contract was for 74 years and her son's contract was for 42 years, she was bewildered.

It is known that on April 14, 2023, MVI Life Company had a meeting with Ngoc Lan. At the meeting, customer Ngoc Lan confirmed that she had not fully explained the points shown in the contract.

That's why she conducts the livestream with the purpose of reminding people to thoroughly research information directly with the insurance company or it is necessary to consult a lawyer to understand the legal constraints in the insurance contract. before signing.

"Throughout the contract implementation process, I realized that there are a few things that are not satisfactory. After working with MVI Life's management, we have reached an agreement so that I can continue to maintain the insurance policy. at MVI Life, and at the same time excluded products that are not in Lan's needs," the actor said.

Regarding Ngoc Lan's insurance policy, MVI Life admitted that the lack of a clear explanation of useful terms for customers had caused her to have questions and "had the opportunity to answer questions". Ngoc Lan's problem".

"For universal life insurance products that Ngoc Lan is participating in, the maximum period of periodic premium payment is equal to the insurance term of the contract. However, after the mandatory premium payment period, namely: From the 4th year onwards for this product, customers can pay flexible fees and the expected payment period is usually 10, 15, 20 years, depending on financial capacity as well as protection and protection needs. accumulated by customers", MVI Life's leader added.

Through her sharing, Ngoc Lan also aims to warn people to understand life insurance products well before signing instead of "disguising" the insurance company or denying the benefits of insurance.

What Ngoc Lan wants is for her rights to be guaranteed, namely, to compose a new contract, maintain the highest insurance package and remove products that do not meet her needs.

"My biggest goal is to give my son a good future," the actor said.

Before that, the case caused "hot" public opinion after actress Ngoc Lan went live on Facebook, claiming to have been vaguely explained about life insurance products, making her mistakenly think that she had paid 7 billion dong. after 10 years will receive 10 billion dong.

Regarding the noise after the live broadcast, Ngoc Lan said that some unorthodox websites and news sites have cut and mixed the content they said with false titles, causing the case to be pushed too far.

Ngoc Lan suffered many criticisms, humiliations, and even threats; Her family and the brands she represents are also affected. This makes her very apologetic to relatives and partners.

Ngoc Lan asked for help, the Ministry of Finance immediately stepped in and issued an urgent notice to the insurance company Minh Lợi09:31:02 11/04/2023On April 10, the Insurance Supervision and Administration Department (Ministry of Finance) said it had requested MVI Life Insurance Company Limited to report on the insurance contract signed with actress Ngoc Lan. According to the Ministry of Finance, in recent days, the...