Haidilao was accused of selling poor quality goods, a series of customers had stomachaches, intestinal infections after eating

According to Ms. T., so, after having a meal at Haidilao Vincom Nguyen Chi Thanh, out of a total of 9 relatives of Ms. T. participating in the meal, up to 4 people showed symptoms of infection/infection. intestinal infection.

Imported to Vietnam a few years ago, Haidilao has become the hottest name in the chain of cult hotpot restaurants. On social networks, there are also a lot of clips recording the experience at this place, every video goes viral because of the charm of the name Haidilao, leading to this place becoming one of the favorite destinations of young people.

However, recently, a series of diners complained of abdominal pain and intestinal infection after eating hot pot. Worth mentioning, Haidilao still has not had a satisfactory answer. Accordingly, reflecting on the Family & Society page (Health & Life Newspaper), Ms. T. (24 years old, in Huu Van commune, Chuong My district, Hanoi city) spent a night awake," suffered" stomach pains after leaving Haidilao hot pot restaurant, Vincom Nguyen Chi Thanh campus (Dong Da district).

Accordingly, Ms. T and her family used Mala hot pot, longevity hot pot, and Thai hot pot. The main dishes are dill marinated beef, dill marinated goat meat, cheese tokboki, beef, basa fish, cheese fish balls and egg fried rice... at a cost of over 2 million VND.

Ms. T. confirmed that she herself had no history of stomach pain due to food. However, after having dinner and moving the Haidilao hot pot restaurant at Vincom Nguyen Chi Thanh to the house, Ms. T. appeared to have a dull stomach ache. By midnight, the abdominal pain was more intense and appeared as pain in the area around the navel. The pain became more and more intense and unidentified at any point in the abdomen, accompanied by loose stools.

"The whole night of July 14 to the morning of July 15, I was writhing in pain, the closer I got to the morning, the more the pain increased. At around 5 am on July 15, I couldn't stand the pain anymore, my husband gave me the medicine. I went to the emergency room at Hong Ngoc General Hospital (No. 8 Chau Van Liem Street, Phu Do, Nam Tu Liem). On the way out of the hospital, lying in the car, I was in pain until I cried," said Ms. T. good.

Here, Ms. T. was clinically examined by the doctor such as ultrasound, urine test, etc. Ms. T. said: "At first, I suspected appendicitis or enteritis but when the doctor did Examination revealed no abnormal masses in the abdomen.

The diagnostic picture also did not show signs of enteritis, appendicitis, but after declaring the eating history with pain in the whole abdomen, accompanied by clinical test results... the doctor concluded. I have an intestinal infection."

Ms. T. asserts: "Not only me, but also my husband and other cousins and cousins who ate with them all suffered from abdominal pain, severe pain, diarrhea, nausea, and weak limbs... My husband and I have no history of abdominal pain or intestinal infection/infection due to eating. Even my stomach is very healthy because I am a restaurant owner, can try many foods at the same time without being upset. Star".

According to Ms. T., so, after having a meal at Haidilao Vincom Nguyen Chi Thanh, out of a total of 9 relatives of Ms. T. participating in the meal, up to 4 people showed symptoms of infection/infection. intestinal infection.

According to Ms. T., on the afternoon of July 15, she was discharged home to rest and in the following days, when her body was in the most normal state, Ms. T. contacted Haidilao Vincom Nguyen Chi Thanh hot pot hotline to Reflecting the incident, with the hope that Haidilao will check the food as well as the food storage process to avoid affecting other diners, especially customers who are elderly and cannot let customers go to the emergency room later. dine. However, Ms. T. said that Haidilao did not have the intention to accept.

"I just want Haidilao to check and know how to reprocess the food so that other people don't fall into the same situation as me. Because a meal here is not cheap, there are people who have to crouch to have enough money to bring their families. However, when I contacted to reflect on what I had just experienced, Haidilao Vincom restaurant Nguyen Chi Thanh said that our family had used food elsewhere before coming to Haidilao. Haidilao also never contacted us to ask about our health again. We are very upset with Haidilao's disrespectful behavior to customers," said Ms. T.

According to Ms. T., the treatment after intestinal infection has made the health and the body's immune system significantly decrease.

Before that, MXH also appeared information that Haidilao's goat meat melted into soup, making customers feel extremely bad. Specifically, posted on her personal facebook, DH account owner said that she ordered food, including two very eye-catching Haidilao goat meat plates. However, after only 3-5 minutes in the hot pot, the meat almost completely turns into soup. "There are not many traces of goat meat left," the account owner shared on his personal page.

Then, the staff and manager explained why the restaurant changed the recipe, but the guests thought that this explanation was not satisfactory. Because if you change the recipe, you can only change the processing method, not the quality of the product.

After a while, unable to explain what recipe turned 2 plates of whole meat into a pot of soup like crab bricks, the guest received an admission from the manager: "Meat is not quality".