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Recently, many people have reflected that many people's savings at SCB have been "turned" into Manulife's life insurance.
Regarding this, after the regular Government press conference in April 2023, on the morning of May 6, informed with Tuoi Tre Online , Lieutenant General To An Xo - a spokesman of the Ministry of Public Security - said that the ministry's leaders had directed the Police Department to investigate crimes related to corruption, economy and smuggling (C03) to urgently verify the above case.
Accordingly, the C03 Department is assigned to work with relevant collectives and individuals, to assess and classify and handle denunciations of the people in accordance with the provisions of the law. Also according to the spokesman of the Ministry of Public Security, to Currently, the C03 Department has received 133 applications from 128 people and 5 groups related to the case.
The Ho Chi Minh City Police Department of Investigation and Investigation has received 190 denunciations about the same content.
The denunciations show that a number of savers at SCB when the deadline for payment was due were falsely advised by the bank's staff, inviting them to switch from savings to investment packages. highly profitable issued by SCB.
This form of advice is similar to a savings account, but it is actually an insurance contract with Manulife.
In the following years, when Manulife asked customers to continue paying premiums, they knew they had signed a life insurance policy, not an investment savings package as advised by SCB staff.
At this time, the customer cannot withdraw the money, and if the customer does not make another payment within 60 days, the previous investment amount will be basically lost.
Therefore, they believe that SCB has connected with CT Manulife to commit fraud to appropriate customer's savings.
A spokesman for the Ministry of Public Security advised people to study carefully and make sure to understand the contents before signing documents related to finance and insurance to avoid being disadvantaged in terms of their rights.
Previously, as Tuoi Tre Online reported on May 5, many customers went to a representative of Manulife Insurance CT to complete procedures to cancel their signed life insurance policy at SCB, and were promised to receive a refund. 100% refund of the amount paid.
However, they must sign a commitment to keep absolute confidentiality, and at the same time do not complain or sue.
After signing the paper to receive the money back, a customer told Tuoi Tre: "Seeing that the solution is also fast, there is no problem, promise to pay within 10 days".
Another customer still feels resentful because he has to sign a "silence letter", not to disclose the incident. "My money is not stolen, but must be hidden," the customer shared.
Going to Manulife Insurance CT to confront, but there are still customers who have to leave empty-handed, only receiving an appointment about a week after CT will respond.
"They retorted, twisted all sorts of things. Then forced me to wait. The hundred million, not a few silver coins, "a disappointed customer said.
During the meeting just took place, this customer could not meet the life insurance agent to confront directly, only the staff sent by the insurance company to record information.
Besides the customers who agreed to sign, keep "silent" to receive money, there are still a few customers who said that in the next few days, they will arrive for an appointment, thinking that they have been cheated, so they will sue. to force the insurance company to pay compensation, instead of signing a "silent" paper.
By the same amount of money, with the original purpose of saving, after the past 1-3 years, they can receive a relatively large profit, especially without having to work hard to complain.
According to research, those who agree to receive money must sign a "complaint settlement agreement" printed by the business side with the content asking customers to immediately stop all complaints, lawsuits, payment requests. and/or any action against this Insurance Company and its management and employees.
Notably, customers also have to commit to keeping absolute confidentiality about the content and terms of the "complaint settlement agreement".
On May 4, Senior Colonel Le Manh Ha, deputy head of the Ho Chi Minh City Police Department's Advisory Department, said that for the denunciations about the sale of life insurance products "An investment mind" linked between CT Manulife Insurance and SCB Bank, Ho Chi Minh City Police will receive and classify applications according to regulations.
Since the case related to SCB is being handled by the Economic Police Department (C03) of the Ministry of Public Security, the Ho Chi Minh City Police will coordinate to verify and transfer the case in accordance with the law.
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