Nam Em faces a tense situation during Tet (Lunar New Year), gets into a verbal argument with a driver, and is accused of having a rude attitude.

The controversy between Nam Em, a beauty queen once famous for her looks and singing ability, and a ride-hailing driver on the 27th day of the Lunar New Year is currently the focus of debate on social media and in the press.

What started as a ride booked through an app quickly escalated beyond a typical dispute between a customer and a driver, becoming a major story in terms of both content and public reaction.

According to Nam Em, when the driver arrived at the pickup point, he only waited about 1 minute and 30 seconds before becoming impatient and questioning her for not answering her phone. Nam Em stated that she clearly explained that she was in the restroom and therefore couldn't respond, emphasizing that she was a customer who had fully paid for the trip.

However, the driver had a different perspective on the matter. In a video posted afterward, the driver claimed that he had waited for about 5 minutes at the pickup point and made several phone calls but received no timely response, leading to his frustration.

The argument between the two parties was quite tense during their face-to-face meeting. Nam Em claimed the driver was disrespectful, even threatening to cancel the trip or ask her to get out of the car. She denied the driver's accusation of "banging on the car door" and suggested that if the car had a dashcam, the footage should be extracted to clarify the situation. Extracting the camera footage became a crucial point, as Nam Em believed it would prove the actual waiting time and determine right from wrong.

Conversely, the driver also posted a video recording the exchange between him and Nam Em. In the clip, the two sides exchanged heated words and argued. The driver claimed that he was forcefully impacted on the car door, so he recorded it as evidence. Furthermore, at the end of the video, he revealed that another man had called and spoken to Nam Em, threatening him, even though this man was not present at the scene at the time. However, the driver still apologized to Nam Em for causing such a commotion during the days leading up to Tet (Lunar New Year).

Immediately after the video and information about the incident went viral, Nam Em continued to post on her personal page. She shared a screenshot of her call history and questioned the waiting time given by the driver. According to her, the data from the call history did not match the 5-minute period the driver mentioned. These posts further divided public opinion, with many questioning the truth behind the story.

The beauty queen also officially issued a brief apology: "I would like to apologize to the driver. I apologize to the audience for the inconvenience." This status update quickly spread and attracted significant attention. Some opinions called for respecting the apology and ending the story, but many others commented that this was a major "aftermath," affecting the image of an artist that Nam Em had built in the past.

Indeed, this controversy has left some viewers feeling regretful because Nam Em was once known as a serious artist whose voice captivated audiences with emotional ballads and popular performances in tea rooms. However, over time, her name seems to have become associated more with shocking statements, lengthy livestreams, and personal stories than with her artistic work. This has left many fans feeling weary, and some viewers believe she should take time to reflect on herself, pause, and redefine who she truly is.

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