The case of the Customs officer scolding and chasing 3 grandchildren at the airport, Hoang Nguyen Vu voiced his frustration

At the time of reflection and exchange, Ms. T (the main character) suddenly received the answer: "I'm not an employee, so I don't need to be polite". This is also the reason why Ms. T publicly exposed the case.

As previously reported, on 1-2-2023, as reflected by Ms. T in the article "True information about customs officers pressured and asked guests to get off the plane to delete facebook posts" by Tien newspaper. Phong posted that at around 0:00 on January 29, Ms. T's family was doing procedures to fly to Japan. While waiting in line, her two children were led by their grandmother to the toilet and then back.

At this time, Mr. Nguyen Phuc H was said to be doing check-in procedures for acquaintances and shouted loudly and kicked them out of the area. Immediately after, Ms. T came to discuss but received a response that: "not an employee, so there is no need to be polite". Disagree with the disrespectful answer above. Ms. T shared the story on a large Facebook group with hundreds of thousands of members.

Once you are seated and ready to take off. Ms. T repeatedly received requests from 1 staff member to get off the plane with their luggage to check again. However, if doing so will affect the flight route of other passengers, the flight attendant should not let this member take the mother and daughter down. Ms. T added that, after seeing that she could not get off, the customs officer stepped inside the plane from the outside and took a pen and paper and asked Ms. T to write a commitment to delete the post and not to use the image.

On February 2, the General Department of Customs emphasized that it would set up an inspection team to verify, strictly handle, and not cover up: "As soon as we receive the reported information, in the spirit of not covering up and dealing strictly with violations. violations (if any), the General Department of Customs has proactively and urgently assigned the Department of Inspection and Inspection to assume the prime responsibility and the Department of Organization and Personnel to coordinate in setting up an inspection team to examine, verify and clarify the above case to strictly according to regulations, ensuring to maintain discipline and discipline of Customs officers and employees," said the General Department of Customs.

Sharing with the press, Mr. Do Manh Hung, Head of Noi Bai International Airport Customs Branch said. In the report, Mr. H explained the cause, which led to an exchange of words with Ms. T because he discovered that 2 small children ran straight into the check-in area from the toilet area, so he asked to go back to the first area to queue. .

"According to the video, Mr. Hai sent a report showing that he himself was only standing in the cage area and then asked the flight attendants to tell passengers to delete the post, not to board the plane. So far, there has been no case of piracy. When do the authorities board the plane to check the passenger's luggage, because the entry and exit luggage has been checked on the ground," Hung also informed.

Regarding the incident, journalist Hoang Nguyen Vu also recently expressed anger. He disagreed with the officer's unprofessional and disrespectful handling of passengers. This also seriously affects the reputation of the aviation industry in general.

Should return the "god and son" of Noi Bai customs to the place "no need to be polite" as desired, immediately and always!

People, including the elderly and children, are secretive so they run the wrong way of priority, if you are not polite, don't even tell guests that you don't need to be polite.

If you don't need to be polite, then you better not work at the airport, especially the international airport. Because here, your politeness is also the courtesy of the country, if you throw it away, the country should not let you stand there and cause trouble for the national image.

But that's not the peak. His behavior angered guests, they put it online, when they got on the plane he played dirty games, used baggage check to call them off and threatened to take the cards.

The whole flight to Japan was affected just because he wanted to use his personal power, put the country's image above the national image and an aeronautical apparatus in operation; higher than any other principle of the aviation industry.

Does that also mean the other flight chains will be affected so that he can show that personal authority, or rather, to erase his "no need to be polite"?

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