Hang Yu Mu apologized and was still reacted to, Guangling was not better, why?

After Quang Linh Vlogs, it was Hang Du Mu's turn to apologize for false advertising. The official announcement from the female TikToker is attracting a lot of attention from the public.

Recently, Hang Du Muc became the focus of discussion when some of the products she sold on the livestream were accused of false advertising. Especially to mention the bird's nest belonging to the company of the female TikToker and Quang Linh Vlogs cooperated together.

In the face of mixed reactions from the public, recently, Hang Du Muc posted an article saying that she and her team went to Nha Trang to clarify the manufacturing process and product transparency. In addition, the female TikToker also had a meeting with representatives of the leaders of the Vietnam Bird's Nest Association with the role of an intermediary to ensure the transparency of the industry and protect the interests of consumers.

Hang Du Mu said that there was confusion in the livestream about data conversion. The reason for this incident is because during the live stream, the female TikToker asked the team to help convert the parameter of 300mg of bird's nest content. However, the outside was reported to be 30g of A5 bird's nest, so she did not react in time but followed it, leading to confusion when information about the product.

Hang Du Mu admitted that he was wrong, took responsibility and apologized to the buyer as well as brothers and sisters who are active in the bird's nest industry. On her personal page, she expressed: "This is an expensive and profound lesson to help me grow up and remind me to always be serious and cautious in every sentence.

I am committed to learning from deep experience, improving the information control process in the media, and at the same time improving the quality of services to bring the best quality and most transparent bird's nest products to consumers."

Below Hang Du Muc's post, many people still feel that they are not really satisfied with her explanation. However, many people think that they hope that the female TikToker and the team will learn from experience to improve product quality and sales experience.

Some comments from the online community:

- "The problem is still not very clear, sorry for reading it wrong, but it is not clear who is responsible. The biggest disadvantage is still consumers and sellers of quality bird's nests."

- "What consumers want to know more is the quality of the product, the real bird's nest content and whether it is pure A5 bird's nest has not been clarified?".

- "What ingredients will 0.3g of bird's nest consist of if it is so thick? When advertising sounds like an expert, research has not yet arrived, but selling like that is too boring."

- "Disappointed, I bought it and used it together, now what is the process of reimbursement?".

It is known that the live session with the appearance of the product with confused information took place on December 15, 2024. At that time, Hang Du Muc and Quang Linh introduced the jars of distilled bird's nests with many flavors. The "God of War Closing the Order" continuously affirmed that the company's bird's nest is made from pure bird's nest, not calculated as a percentage, but based on how many grams of fresh bird's nest are in the jar.

Specifically, she said that a 70ml jar of bird's nest has up to 30g of fresh bird's nest, even emphasizing that it is A5 nest bird's nest, not crumbled bird's nest. The selling price on the livestream for 6 jars of bird's nests is 188,000 VND. This product advertisement of Hang Du Mu quickly encountered mixed opinions.

People who have been working in the bird's nest industry also said that 30g of bird's nest is a lot, it cannot fit in a 70ml jar like the product that the female TikToker sells on live. Not to mention, the price is too cheap, making people doubt the quality of the product.

Previously, on February 24, Quang Linh Vlogs also had to apologize for incorrectly introducing the product's use that "a candy is equivalent to a plate of vegetables". He admitted that he had conveyed inaccurate information, causing misunderstanding to buyers. Although both the male YouTuber and Hang Du Mu apologized, their reputation was still affected in a negative way.

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